Delivery and Payment information

Payment information

You can pay in your own currency, select your currency at the top Navigation bar.

The customer can choose advance payment minus -2% (automated)
payment gateways like; PayPal , Mollie Payments (Apple Pay, paysafecard, Klarna (Use of Klarna costs 2,99% extra), Electronic Payment Standard (EPS), Cartes Bancaires, SEPA, Apple Pay, Przelewy24 and creditcards; Visa, Mastercard, American Express, Cartes Bancaires en CartaS) and Braintree .

Small payment differences, are introduced as credits to your name.

Payment for the products is due immediately upon the placing of your order. Orders are processed only after receiving the payment, orders that are not paid for,  will be automatically deleted after 21 days.

Delivery Information

What delivery options do you have?

In order to see the shipping cost for your destination please click the link ‘shipping cost ‘at the top Navigation bar.

Homeovet itself does no shipping, no export, your purchase order is being forwarded to a Dutch carrier who takes care of fullfillment. Parcel NL (worldwide!) These pass on your assignment, to their (delivery) partners including but not limited to;  DPD, UPS, FedEx. and your order will be shipped to your adress.

How can I track the progress of my order?

As soon as your order is dispatched from our Warehouse, you will be sent an email to confirm that it's on its way. Our Warehouse team works around the clock so you could receive the email in the day or the night. From there it should be delivered within a week to your place. However you can also track your order from their website using tracking link given in your mail.

When ordering products from Homeovet for delivery outside the EU. you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; We can not make any statements about the level of fees, customs policies vary widely from country to country, so you should contact your local customs office for information. Please note that  when you are ordering products and prescription required medicine from Homeovet, you accept that you are the importer of the ordered products. You must obey all laws and regulations of the country in which you want to receive the ordered products .

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